Sometimes the touch screen of your Vivo U20 does not work anymore. Indeed, when you have dropped, in cases where the touch screen has cracked, it may happen that the touch of Vivo U20 no longer works at all. But without the touch of your cellphone, it’s fairly complicated to do anything. That’s why we made the decision to make this little tutorial to fix the touch of your Vivo U20. We will initially see what are the different tips to repair the touch screen of your Vivo U20. We will see in a second time what you need to do in cases where our ways do not work.
How you can repair the touch screen of your Vivo U20 in cases where it does not work anymore?
Make sure the Vivo U20 screen is clean
One of the first things to do once the touch screen of your Vivo U20 no longer works is to test if the screen is clean. Actually, it may happen that a simple dirt or stain causes the touch screen of the mobile phone to malfunction. You should clean the screen of your Vivo U20 before attempting to use touch. If perhaps it still does not work, you can go to the next step.
Force restart of your Vivo U20
When touch screen does not work, occasionally the solution is to restart the Vivo U20. But without the touch screen, it’s not necessarily easy to restart the phone. That’s why we advise you to do a forced restart. To achieve this, you should hold down the POWER button and the Volume Down button for 7 seconds.
Turn off the SD card from your Vivo U20
If your screen is not damaged, it may possibly happen that this is an app that’s problematic. Indeed, it can happen that an app comes into conflict with a function of your Vivo U20 and occasionally make malfunction the touch of the phone. Thus, in case you remove the SD card , you will have the capacity to learn about when it is an app that’s at the root of the problem. If perhaps this is not the circumstance, you can proceed to the next step.
Turn off the protective film when you have one
A poorly positioned or worn protective film can occasionally cause touch screen malfunctions. To be sure that the problem does not originate from there, we advise you to remove the protection of your screen.
What if the touch screen of your Vivo U20 still does not work?
Reset the Vivo U20
If you have tried all the previous steps and the touch screen of your Vivo U20 still does not work, we advise you to reset your Vivo U20. Actually, it occasionally happens that a reset of the cellphone makes the touch screen function work again. If you have no clue ways to reset the telephone, you can read our tutorial: ways to reset your Vivo U20
Make use of the brand’s just after sales service
If perhaps still nothing is done, it’s that the problem surely originates from the hardware. In this circumstance, we advise you to operate the warranty when it is still possible. If this is not the circumstance, you can bring your Vivo U20 in a specialized store or utilize the after-sales service of the brand.
