Sometimes the touch screen of your Samsung W20 does not work anymore. Indeed, if you have dropped, in cases where the touch screen has cracked, it can happen that the touch of Samsung W20 no longer works at all. Nevertheless without the touch of your phone, it is very complicated to do anything. That’s why we therefore decided to make this small guide to repair the touch of your Samsung W20. We will first of all see what are the different tips to fix the touch screen of your Samsung W20. We will see in a second time what you have to do in cases where our techniques do not work.
The right way to repair the touch screen of your Samsung W20 in cases where it does not work anymore?
Make sure the Samsung W20 screen is clean
1 of the initially things to do once the touch screen of your Samsung W20 no longer works is to test if the screen is clean. In fact, it may happen that a basic dirt or stain causes the touch screen of the phone to malfunction. You have to clean the screen of your Samsung W20 before attempting to use touch. In cases where it still does not work, you can go to the next step.
Force restart of your Samsung W20
When touch screen does not work, at times the method is to restart the Samsung W20. Nevertheless without the touch screen, it is not necessarily simple to restart the phone. That’s why we advise you to do a forced restart. To achieve this, you need to hold down the POWER button and the Volume Down button for 7 seconds.
Remove the SD card from your Samsung W20
If your screen is not damaged, it might happen that this is an application that’s problematic. Indeed, it can happen that an application comes into conflict with a function of your Samsung W20 and at times make malfunction the touch of the phone. So, in the event you turn off the SD card , you will be able to learn about if it is an application that’s at the root of the problem. In cases where this is not the case, you can proceed to the next step.
Remove the protective film if you have one
A poorly positioned or worn protective film can at times cause touch screen malfunctions. To make sure that the situation does not result from there, we recommend you to turn off the security of your screen.
What if the touch screen of your Samsung W20 still does not work?
Reset the Samsung W20
In case you have tried all the previous steps and the touch screen of your Samsung W20 still does not work, we advise you to reset your Samsung W20. In fact, it at times occurs that a reset of the telephone makes the touch screen function work again. If you have no idea tips on how to reset the mobile, you can read our tuto: tips on how to reset your Samsung W20
Make use of the brand’s after sales service
In cases where still nothing is completed, it is that the situation surely comes from the hardware. In this case, we recommend you to operate the warranty if it is still likely. If this is not the case, you can bring your Samsung W20 in a specialized store or make use of the after-sales service of the brand.
