Occasionally the touch screen of your Blackview BV9900 doesn’t work anymore. Indeed, in case you have dropped, if perhaps the touch screen has cracked, it can happen that the touch of Blackview BV9900 no longer works at all. However without the touch of your mobile, it is very complicated to do anything. That’s why we made the decision to make this small tutorial to repair the touch of your Blackview BV9900. We will initially see what are the diverse tips to repair the touch screen of your Blackview BV9900. We will see in a second time what you have to do if perhaps our methods do not work.
Tips on how to repair the touch screen of your Blackview BV9900 if perhaps it doesn’t work anymore?
Make sure the Blackview BV9900 screen is clean
1 of the first things to do once the touch screen of your Blackview BV9900 no longer works is to test if the screen is clean. In truth, it may happen that a simple dirt or stain causes the touch screen of the mobile phone to malfunction. You have to clean the screen of your Blackview BV9900 before attempting to use touch. In the event that it still doesn’t work, you can go to the next step.
Force restart of your Blackview BV9900
When touch screen doesn’t function, sometimes the method is to restart the Blackview BV9900. However without the touch screen, it is not necessarily easy to restart the phone. That’s why we advise you to do a forced restart. To achieve this, you should hold down the POWER button and the Volume Down button for 7 seconds.
Remove the SD card from your Blackview BV9900
If your screen is not damaged, it can happen that this is an app that is problematic. Indeed, it may happen that an app comes into conflict with a function of your Blackview BV9900 and sometimes make malfunction the touch of the phone. So, in case you remove the SD card , you will have the ability to learn about in case it is an app that is at the root of the problem. In the event that this is not the case, you can proceed to the next step.
Remove the protective film in case you have one
A poorly positioned or worn protective film may sometimes cause touch screen malfunctions. To make sure that the problem doesn’t sourced from there, we recommend you to remove the security of your screen.
What if the touch screen of your Blackview BV9900 still doesn’t function?
Reset the Blackview BV9900
When you have tried all the prior steps and the touch screen of your Blackview BV9900 still doesn’t function, we advise you to reset your Blackview BV9900. In truth, it sometimes happens that a reset of the telephone makes the touch screen function function again. If you have no clue the right way to reset the telephone, you can read our article: the right way to reset your Blackview BV9900
Make use of the brand’s after sales service
In the event that still nothing is carried out, it is that the problem surely originates from the hardware. In this case, we recommend you to operate the warranty in case it is still likely. If this is not the case, you can bring your Blackview BV9900 in a specialized shop or use the after-sales service of the brand.
