From time to time the touch screen of your Alcatel One Touch Idol Alpha does not work anymore. Indeed, if you have dropped, in the event that the touch screen has cracked, it may happen that the touch of Alcatel One Touch Idol Alpha no longer functions at all. However without the touch of your telephone, it is fairly complicated to do anything. That is why we made the decision to make this little guide to fix the touch of your Alcatel One Touch Idol Alpha. We will first of all see what are the different tips to repair the touch screen of your Alcatel One Touch Idol Alpha. We will see on the other hand what you must do in the event that our techniques do not work.
Tips on how to repair the touch screen of your Alcatel One Touch Idol Alpha in the event that it does not work anymore?
Make sure the Alcatel One Touch Idol Alpha screen is clean
1 of the initially things to do when ever the touch screen of your Alcatel One Touch Idol Alpha no longer works is to test if the screen is clean. Indeed, it may happen that a basic dirt or stain causes the touch screen of the mobile to malfunction. You need to clean the screen of your Alcatel One Touch Idol Alpha before attempting to use touch. Whenever it still does not work, you can go to the next step.
Force restart of your Alcatel One Touch Idol Alpha
When touch screen does not work, occasionally the technique is to restart the Alcatel One Touch Idol Alpha. However without the touch screen, it is not necessarily easy to restart the phone. That is why we advise you to do a forced restart. To achieve this, you need to hold down the POWER button and the Volume Down button for 7 seconds.
Remove the SD card from your Alcatel One Touch Idol Alpha
If your screen is not damaged, it may possibly happen that this is an app that’s problematic. Indeed, it may happen that an app comes into conflict with a function of your Alcatel One Touch Idol Alpha and occasionally make malfunction the touch of the phone. So, in case you turn off the SD card , you will be able to learn about if it is an app that’s at the root of the problem. Whenever this is not the case, you can proceed to the next step.
Remove the protective film if you have one
A poorly positioned or worn protective film may occasionally cause touch screen malfunctions. To be sure that the situation does not originate from there, we advise you to turn off the security of your screen.
What if the touch screen of your Alcatel One Touch Idol Alpha still does not work?
Reset the Alcatel One Touch Idol Alpha
In case you have tried all the previous steps and the touch screen of your Alcatel One Touch Idol Alpha still does not work, we advise you to reset your Alcatel One Touch Idol Alpha. Indeed, it occasionally occurs that a reset of the cellphone makes the touch screen function work again. If you have no clue ways to reset the telephone, you can read our article: ways to reset your Alcatel One Touch Idol Alpha
Use the brand’s just after sales service
Whenever still nothing is carried out, it is that the situation surely originates from the hardware. In this case, we advise you to operate the warranty if it is still possible. If this is not the case, you can bring your Alcatel One Touch Idol Alpha in a specialized shop or utilize the after-sales service of the brand.
