Sometimes the touch screen of your Alcatel 5 doesn’t work anymore. Indeed, in case you have dropped, in the event that the touch screen has cracked, it may possibly happen that the touch of Alcatel 5 no longer works at all. However without the touch of your phone, it’s extremely complicated to do anything. That is why we therefore decided to make this little article to solve the touch of your Alcatel 5. We will see at first what are the diverse tips to repair the touch screen of your Alcatel 5. We will see secondly what you need to do in the event that our ways do not work.
The right way to repair the touch screen of your Alcatel 5 in the event that it doesn’t work anymore?
Make sure the Alcatel 5 screen is clean
1 of the initially things to do when the touch screen of your Alcatel 5 no longer works is to test if the screen is clean. Actually, it may happen that a simple dirt or stain causes the touch screen of the telephone to malfunction. You will need to clean the screen of your Alcatel 5 before attempting to use touch. In the event that it still doesn’t work, you’re able to go to the next step.
Force restart of your Alcatel 5
When touch screen doesn’t work, in some cases the way is to restart the Alcatel 5. However without the touch screen, it’s not necessarily easy to restart the phone. That is why we advise you to do a forced restart. To accomplish this, you have to hold down the POWER button and the Volume Down button for 7 seconds.
Turn off the SD card from your Alcatel 5
If your screen is not damaged, it may possibly happen that this is an application that is problematic. Indeed, it may happen that an application comes into conflict with a function of your Alcatel 5 and in some cases make malfunction the touch of the phone. So, if you turn off the SD card , you will have the capacity to learn about when it is an application that is at the root of the problem. In the event that this is not the case, you’re able to proceed to the next step.
Turn off the protective film in case you have one
A poorly positioned or worn protective film may in some cases cause touch screen malfunctions. To be certain that the issue doesn’t come from there, we recommend you to turn off the security of your screen.
What if the touch screen of your Alcatel 5 still doesn’t work?
Reset the Alcatel 5
When you have tried all the prior steps and the touch screen of your Alcatel 5 still doesn’t work, we advise you to reset your Alcatel 5. Actually, it in some cases occurs that a reset of the phone makes the touch screen function work again. If you do not know how you can reset the mobile, you’re able to read our tuto: how you can reset your Alcatel 5
Use the brand’s after sales service
In the event that still nothing is completed, it’s that the issue surely comes from the hardware. In this case, we recommend you to operate the warranty when it is still possible. If this is not the case, you’re able to bring your Alcatel 5 in a specialized store or make use of the after-sales service of the brand.
