Sometimes, the Sony Xperia 1 IV displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly originate from a lot of places. So, so that you may connect properly to the Wifi network with your Sony Xperia 1 IV, we decided to write this guide. So we will observe together what to do and where to look to resolve this issue of Wifi authentication. We will see at 1st what you must do on the Sony Xperia 1 IV. Finally, we will see what it is required to do and check on your Wifi box.
What to do when the Sony Xperia 1 IV has an authentication problem on the Wifi network
Forget the Wifi network on your Sony Xperia 1 IV
If perhaps the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Sony Xperia 1 IV may display the text message: Authentication or authentication error . If perhaps the trouble comes from there, the answer is quite easy. Just forget about the Wifi network in your Sony Xperia 1 IV. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . Once it is carried out, you may try again to connect to the Wifi network. In the event that the trouble is not solved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a trouble of authentication Wifi on the Sony Xperia 1 IV because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it is very basic. You should find a synchronization button to press. When this is carried out, a light will normally start blinking. You’re able to then try to reconnect to the Wifi network with your Sony Xperia 1 IV. If perhaps it still does not function, go to the next trick.
Retype Security password
Sometimes the authentication problem originates from the solution you type the Wifi network security password. In truth, it is sometimes subtle to type a security password Wifi on its Sony Xperia 1 IV. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in many computer problems, the solution is sometimes very simple. In truth, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Sony Xperia 1 IV. Then try to reconnect with your Sony Xperia 1 IV.
Check box settings
If perhaps non-e of the prior answers did function, the problem could possibly be found to be on the box of your provider. It will consequently be required to go in the parameters of the box and to test in the event that the system of key is in WPA / WPA2 . If perhaps this is not the case, select this option. Then try to connect your Sony Xperia 1 IV again to Wifi. If perhaps the authentication trouble continues, we highly recommend that you contact your service provider or a telephone retail store.
