Occasionally, the Samsung Galaxy S5 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can possibly come from many places. So, so that youre able to connect properly to the Wifi network with your Samsung Galaxy S5, we decided to write this guide. So we will find out together what to do and where to look to resolve this problem of Wifi authentication. We will see at initially what you need to do on the Samsung Galaxy S5. Finally, we will see what it is actually necessary to do and check on your Wifi box.
What to do when the Samsung Galaxy S5 has an authentication problem on the Wifi network
Forget the Wifi network on your Samsung Galaxy S5
In cases where the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Samsung Galaxy S5 may display the text message: Authentication or authentication error . In cases where the trouble comes from there, the solution is very simple. Just forget about the Wifi network in your Samsung Galaxy S5. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it’s done, youre able to try again to connect to the Wifi network. In the event that the trouble is not fixed, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a trouble of authentication Wifi on the Samsung Galaxy S5 because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it is actually incredibly basic. You should find a synchronization button to press. When this is done, a light will most of the time start blinking. You can actually then try to reconnect to the Wifi network with your Samsung Galaxy S5. In cases where it still will not work, go to the next trick.
Retype Security password
Occasionally the authentication problem originates from the method you type the Wifi network password. Indeed, it is actually sometimes subtle to type a password Wifi on its Samsung Galaxy S5. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in a great many pc problems, the solution is at times incredibly simple. Indeed, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Samsung Galaxy S5. After that try to reconnect with your Samsung Galaxy S5.
Check box settings
In cases where non-e of the prior answers did work, the problem may be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to check whenever the system of key is in WPA / WPA2 . In cases where this is not the circumstance, select this option. After that try to connect your Samsung Galaxy S5 again to Wifi. In cases where the authentication trouble persists, we advise that you contact your service provider or a telephone retail store.
