Oftentimes, the Samsung Galaxy A10e displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can potentially be caused by several places. So, so that you can actually connect properly to the Wifi network with your Samsung Galaxy A10e, we decided to write this guide. So we will observe together what to do and where to look to resolve this issue of Wifi authentication. We will see at first what you need to do on the Samsung Galaxy A10e. At last, we will see what it’s important to do and check on your Wifi box.
How to proceed when the Samsung Galaxy A10e has an authentication problem on the Wifi network
Forget the Wifi network on your Samsung Galaxy A10e
If the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Samsung Galaxy A10e may display the text: Authentication or authentication error . If the problem comes from there, the solution is very simple. Simply forget about the Wifi network in your Samsung Galaxy A10e. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . Once it’s done, you can actually try again to connect to the Wifi network. In the event that the problem is not solved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a problem of authentication Wifi on the Samsung Galaxy A10e because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it’s very simple. You should find a synchronization button to press. When this is done, a light will most of the time start blinking. You can then try to reconnect to the Wifi network with your Samsung Galaxy A10e. If it still will not function, go to the next trick.
Retype Security password
Oftentimes the authentication problem comes from the technique you type the Wifi network password. In fact, it’s sometimes subtle to type a password Wifi on its Samsung Galaxy A10e. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in several laptop problems, the solution is at times very simple. In fact, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your Samsung Galaxy A10e. After that try to reconnect with your Samsung Galaxy A10e.
Check box settings
If non-e of the prior answers did function, the problem might be found to be on the box of your provider. It will consequently be important to go in the parameters of the box and to test whenever the system of key is in WPA / WPA2 . If this is not the circumstance, select this option. After that try to connect your Samsung Galaxy A10e again to Wifi. If the authentication problem carries on, we advise that you contact your service provider or a telephone retail store.
