Phone Pro: Unrecognized SIM card

You have just purchased an Phone Pro and when you turn it on, it displays the following error text message: SIM card not recognized. Sometimes the Phone Pro does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily required to bring the Phone Pro directly back. Certainly, there are several tips to fix this problem. We will for that reason see in this content, what are the stuff to do and confirm in order that the SIM card is recognized on your Phone Pro.unrecognized-sim-card-Phone-Pro

How to proceed when the SIM card is not recognized on my Phone Pro

In the event that the SIM card is not recognized on your Phone Pro, below is a list of stuff that could help you determine the source of the problem, see repairing the problem.

Clean SIM card

One of the first stuff to do if the SIM card is not recognized on your Phone Pro is to wash it up. In fact, it might happen that dirt partially prevents the contact between the SIM card and the cellphone. To clean it, pass a small dab of cloth over it and check if it is not damaged.

Check the tracking of the SIM card on your Phone Pro

Sometimes the problem might originate from the tracking of the SIM card. In fact, it often happens that little metal plugs that most of the time have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Phone Pro from reading the SIM card. To fix this problem, you just need to thicken the SIM a little by gluing one or two pieces of tape at the back.

Test the SIM card on another smartphone

To find out if the problem originates from the SIM card, you’re able to test it on another phone and you will have your answer. When it is not recognized on other devices, you’re able to modify the SIM card.

Try another SIM card on your Phone Pro

In the event that the two previous steps do not give anything, it’s required to test another SIM card to find out if perhaps the problem originates from the card. Certainly, if perhaps other SIM card work on the Phone Pro, it’s because the problem originates from the card. Otherwise, it’s at the level of the smartphone that we will have to look.

Confirm that your Phone Pro is not Simlocker

When you have tried several SIM cards on the Phone Pro and non-e are recognized, the smartphone may be Simlocker. It indicates that the Phone Pro will recognize just the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the web that could do that.

Check that the problem doesn’t originate from the ROM installed on the Phone Pro

This part mainly concerns the people who root the Phone Pro to install a ROM that is not initial. In the event that this is actually what you have done, be aware that the unrecognized SIM card problem is quite common after installing fresh ROMs. We advise that you reinstall an initial ROM and re-test it.

In the event that nothing works

In the event that all the above solutions do not work, we recommend you to bring your Phone Pro and the SIM card back to one of your operator’s shops.