From time to time, the Nubia Z20 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can possibly come from several places. So, so that you may connect properly to the Wifi network with your Nubia Z20, we decided to produce this guide. So we will discover together what to do and where to look to solve this issue of Wifi authentication. We will see at 1st what you have to do on the Nubia Z20. At last, we will see what it is actually necessary to do and check on your Wifi box.
How to proceed when the Nubia Z20 has an authentication problem on the Wifi network
Forget the Wifi network on your Nubia Z20
In cases where the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Nubia Z20 may display the message: Authentication or authentication error . In cases where the trouble comes from there, the answer is straightforward. Just forget about the Wifi network in your Nubia Z20. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it is completed, you may try again to connect to the Wifi network. If perhaps the trouble is not solved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a trouble of authentication Wifi on the Nubia Z20 because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it is actually very simple. You should find a synchronization button to press. When this is completed, a light will normally start blinking. You’re able to after that try to reconnect to the Wifi network with your Nubia Z20. In cases where it still doesn’t function, go to the next trick.
Retype Password
From time to time the authentication problem comes from the way you type the Wifi network security password. In truth, it is actually sometimes subtle to type a security password Wifi on its Nubia Z20. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in several computer problems, the solution is oftentimes very simple. In truth, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Nubia Z20. Then try to reconnect with your Nubia Z20.
Check box settings
In cases where none of the prior solutions did function, the problem may be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to check if the system of key is in WPA / WPA2 . In cases where this is not the case, choose this option. Then try to connect your Nubia Z20 again to Wifi. In cases where the authentication trouble remains, we recommend that you contact your service provider or a telephone store.
