You may have launched the camera on your Neffos X1 and it shows an error message. Thus, if the camera of your Neffos X1 no longer functions, unfortunately you can actually no longer take pictures. To fix this problem, we decided to describe to you the steps to follow so that the camera of your Neffos X1 works again. So we will see what you need to do if the camera app on your Neffos X1 shows you one of the following error messages:
- Camera is recording
- Camera failure
- Camera app is not responding
How to proceed when the camera does your Neffos X1 no longer functions?
1- Restart your Neffos X1
It truly is the 1st thing to do when the Neffos X1 camera is not working is to restart the phone. In truth, it occurs sometimes that the trouble is because of a basic bug. When this is the circumstance, a little restart will solve the issue. In cases where it still will not function, you can actually navigate to the next section.
2- Update your applications
At times the camera app does not function because it has not been updated . So you can actually update by going to Google Play and finally in My video games and apps. In cases where the app is already up to date or it still will not function, navigate to the next section.
3- Empty the camera app cache of your Neffos X1
It could possibly be that the issue originates from the cache of the Neffos X1 photo app. To solve the problem it can be enough to empty the cache of the app. To achieve this, you need to go to the Neffos X1 settings menu. Once there, select & nbsp; Apps & Notifications, then & nbsp; View apps & nbsp; & nbsp; Camera. After that go to Storage and simply click Empty cache. After that try to restart the app.
4- Restart the Neffos X1 in secure mode
In cases where none of the prior steps function, it probably means that an app that is installed on your Neffos X1 is conflicting with the camera . To know if this is the case, you will have to restart your Neffos X1 in secure mode. To discover how, read our tuto: How you can start Neffos X1 in secure mode. When you have started, you need to try to launch the camera application. In cases where it functions properly, it indicates that a recently installed app is in conflict. We consequently advise you to uninstall the latest applications and test if it works.
