Occasionally, the Motorola Moto G8 Plus displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly sourced from several places. So, so that you’re able to connect properly to the Wifi network with your Motorola Moto G8 Plus, we decided to produce this tuto. So we will find out together what to do and where to look to solve this problem of Wifi authentication. We will see at initially what you must do on the Motorola Moto G8 Plus. Finally, we will see what it truly is important to do and check on your Wifi box.
How to proceed when the Motorola Moto G8 Plus has an authentication problem on the Wifi network
Forget the Wifi network on your Motorola Moto G8 Plus
In cases where the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Motorola Moto G8 Plus may display the message: Authentication or authentication error . In cases where the problem comes from there, the answer is quite easy. Simply forget about the Wifi network in your Motorola Moto G8 Plus. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it is done, you’re able to try again to connect to the Wifi network. If perhaps the problem is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the Motorola Moto G8 Plus because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it truly is incredibly simple. You should find a synchronization button to press. When this is done, a light will normally start blinking. You can actually after that try to reconnect to the Wifi network with your Motorola Moto G8 Plus. In cases where it still will not function, go to the next trick.
Retype Security password
Occasionally the authentication problem originates from the way you type the Wifi network password. Indeed, it truly is sometimes subtle to type a password Wifi on its Motorola Moto G8 Plus. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in lots of laptop problems, the solution is oftentimes incredibly simple. Indeed, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your Motorola Moto G8 Plus. After that try to reconnect with your Motorola Moto G8 Plus.
Check box settings
In cases where non-e of the previous answers did function, the problem could be found to be on the box of your provider. It will consequently be important to go in the parameters of the box and to check whenever the system of key is in WPA / WPA2 . In cases where this is not the case, choose this option. After that try to connect your Motorola Moto G8 Plus again to Wifi. In cases where the authentication problem continues, we highly recommend that you contact your service provider or a telephone retail store.