You have just bought an Motorola Moto E4 and when you turn it on, it displays the following error text: SIM card not recognized. Oftentimes the Motorola Moto E4 does not recognize the SIM card and displays this message. In this case, it is not necessarily required to bring the Motorola Moto E4 directly back. Certainly, there are a lot of techniques to fix this trouble. We will consequently find out in this article, what are the stuff to do and verify to ensure the SIM card is recognized on your Motorola Moto E4.
How to proceed when the SIM card is not recognized on my Motorola Moto E4
If the SIM card is not recognized on your Motorola Moto E4, below is a list of stuff that may help you determine the source of the trouble, find out repairing the trouble.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Motorola Moto E4 is to wash it up. In truth, it may possibly happen that dirt partially prevents the contact between the SIM card and the mobile phone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Motorola Moto E4
Oftentimes the trouble may possibly originate from the location of the SIM card. In truth, it often happens that little metal plugs that normally have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Motorola Moto E4 from reading the SIM card. To fix this trouble, you just need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on a different phone
To find out if the trouble comes from the SIM card, you can actually test it on a different phone and you will have your answer. In case it is not recognized on other devices, you can actually modify the SIM card.
Try another SIM card on your Motorola Moto E4
If the two previous steps do not give anything, it’s required to test a different SIM card to find out in cases where the trouble comes from the card. Certainly, in cases where other SIM card work on the Motorola Moto E4, it’s because the trouble comes from the card. Otherwise, it’s at the level of the phone that we will have to look.
Confirm that your Motorola Moto E4 is not Simlocker
If you have tried a lot of SIM cards on the Motorola Moto E4 and none are recognized, the phone may be Simlocker. It indicates that the Motorola Moto E4 will recognize only the SIM card of a specific operator. In this case, you have to unlock it. You will find without a hassle a lot of provide on the web that may do that.
Check that the problem doesn’t originate from the ROM installed on the Motorola Moto E4
This part mainly concerns the people who root the Motorola Moto E4 to install a ROM that is not original. If this is actually what you have completed, be aware that the unrecognized SIM card trouble is quite common after setting up fresh ROMs. We recommend that you reinstall an original ROM and re-test it.
If nothing works
If all the above solutions do not work, we advise you to bring your Motorola Moto E4 and the SIM card back to 1 of your operator’s shops.
