You have just acquired an Moto E6 Plus and when you turn it on, it displays the following error message: SIM card not recognized. Oftentimes the Moto E6 Plus does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily necessary to bring the Moto E6 Plus directly back. Indeed, there are many techniques to fix this issue. We will consequently find out in this article, what are the things to do and confirm to ensure the SIM card is recognized on your Moto E6 Plus.
What to do when the SIM card is not recognized on my Moto E6 Plus
Whenever the SIM card is not recognized on your Moto E6 Plus, below is a list of things that will help you identify the source of the issue, find out repairing the issue.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Moto E6 Plus is to wash it up. In fact, it may happen that dirt partially prevents the contact between the SIM card and the smartphone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Moto E6 Plus
Oftentimes the issue may come from the location of the SIM card. In fact, it often happens that little metal plugs that normally have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Moto E6 Plus from reading the SIM card. To fix this issue, you just simply have to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different telephone
To find out if the issue comes from the SIM card, you may test it on a different phone and you will have your answer. In case it is not recognized on other devices, you may change the SIM card.
Try another SIM card on your Moto E6 Plus
Whenever the two previous steps do not give anything, it’s necessary to test a different SIM card to find out if the issue comes from the card. Indeed, if other SIM card function on the Moto E6 Plus, it’s because the issue comes from the card. Otherwise, it’s at the level of the telephone that we will have to look.
Verify that your Moto E6 Plus is not Simlocker
When you have tried many SIM cards on the Moto E6 Plus and none are recognized, the telephone could possibly be Simlocker. This means that the Moto E6 Plus will recognize only the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of provide on the web that will do that.
Check that the problem does not come from the ROM installed on the Moto E6 Plus
This part mainly concerns the people who root the Moto E6 Plus to install a ROM that is not initial. Whenever this is actually what you have done, be aware that the unrecognized SIM card issue is quite common after installing fresh ROMs. We recommend that you reinstall an initial ROM and re-test it.
Whenever nothing works
Whenever all the above solutions do not work, we recommend you to bring your Moto E6 Plus and the SIM card back to one of your operator’s shops.
