Sometimes, the Microsoft Lumia 532 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially originate from many places. So, so that you can actually connect properly to the Wifi network with your Microsoft Lumia 532, we decided to write this tuto. So we will observe together what to do and where to look to resolve this issue of Wifi authentication. We will see at 1st what you need to do on the Microsoft Lumia 532. Finally, we will see what it is important to do and check on your Wifi box.
What to do when the Microsoft Lumia 532 has an authentication problem on the Wifi network
Forget the Wifi network on your Microsoft Lumia 532
If perhaps the Wi-Fi network to which you want to connect has been changed since your last authentication, your Microsoft Lumia 532 may display the text: Authentication or authentication error . If perhaps the problem comes from there, the answer is very simple. Simply forget about the Wifi network in your Microsoft Lumia 532. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it’s done, you can actually try again to connect to the Wifi network. If the problem is not solved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a problem of authentication Wifi on the Microsoft Lumia 532 because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it is incredibly simple. You should find a synchronization button to press. When this is done, a light will most of the time start blinking. You can then try to reconnect to the Wifi network with your Microsoft Lumia 532. If perhaps it still does not work, go to the next trick.
Retype Password
Sometimes the authentication problem originates from the method you type the Wifi network security password. Indeed, it is sometimes subtle to type a security password Wifi on its Microsoft Lumia 532. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in lots of pc problems, the solution is sometimes incredibly simple. Indeed, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your Microsoft Lumia 532. After that try to reconnect with your Microsoft Lumia 532.
Check box settings
If perhaps non-e of the prior answers did work, the problem may be found to be on the box of your provider. It will therefore be important to go in the parameters of the box and to test if the system of key is in WPA / WPA2 . If perhaps this is not the circumstance, choose this option. After that try to connect your Microsoft Lumia 532 again to Wifi. If perhaps the authentication problem carries on, we suggest that you contact your service provider or a telephone retail store.
