Occasionally, the Lenovo K10 Plus displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially result from a lot of places. So, so that you may connect properly to the Wifi network with your Lenovo K10 Plus, we decided to produce this guide. So we will discover together what to do and where to look to resolve this problem of Wifi authentication. We will see at initially what you must do on the Lenovo K10 Plus. At last, we will see what it is necessary to do and check on your Wifi box.
What to do when the Lenovo K10 Plus has an authentication problem on the Wifi network
Forget the Wifi network on your Lenovo K10 Plus
If the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Lenovo K10 Plus may display the text: Authentication or authentication error . If the issue comes from there, the solution is quite easy. Simply forget about the Wifi network in your Lenovo K10 Plus. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it’s done, you may try again to connect to the Wifi network. If perhaps the issue is not resolved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a issue of authentication Wifi on the Lenovo K10 Plus because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it is incredibly basic. You should find a synchronization button to press. When this is done, a light will most of the time start blinking. You’re able to then try to reconnect to the Wifi network with your Lenovo K10 Plus. If it still does not function, go to the next trick.
Retype Password
Occasionally the authentication problem originates from the technique you type the Wifi network password. In fact, it is sometimes subtle to type a password Wifi on its Lenovo K10 Plus. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in many laptop problems, the solution is from time to time incredibly simple. In fact, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your Lenovo K10 Plus. After that try to reconnect with your Lenovo K10 Plus.
Check box settings
If none of the previous solutions did function, the problem may perhaps be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to check in cases where the system of key is in WPA / WPA2 . If this is not the case, choose this option. After that try to connect your Lenovo K10 Plus again to Wifi. If the authentication issue continues, we recommend that you contact your service provider or a telephone retail store.
