You have just bought an Jivi Xtreme 7 and when you turn it on, it displays the following error message: SIM card not recognized. At times the Jivi Xtreme 7 does not recognize the SIM card and displays this message. In this case, it is not necessarily important to bring the Jivi Xtreme 7 directly back. In fact, there are a lot of tricks to solve this trouble. We will for that reason find out in this article, what are the things to do and confirm to ensure that the SIM card is recognized on your Jivi Xtreme 7.
What to do when the SIM card is not recognized on my Jivi Xtreme 7
Whenever the SIM card is not recognized on your Jivi Xtreme 7, below is a list of things that will help you identify the source of the trouble, find out repairing the trouble.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Jivi Xtreme 7 is to wash it up. In truth, it may happen that dirt partially prevents the contact between the SIM card and the cellphone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Jivi Xtreme 7
At times the trouble may come from the tracking of the SIM card. In truth, it often occurs that tiny metal plugs that normally have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the Jivi Xtreme 7 from reading the SIM card. To solve this trouble, you simply have to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different smartphone
To find out if the trouble originates from the SIM card, you’re able to test it on a different phone and you will have your answer. In case it is not recognized on other devices, you’re able to modify the SIM card.
Try another SIM card on your Jivi Xtreme 7
Whenever the two previous steps do not give anything, it is important to test a different SIM card to find out in cases where the trouble originates from the card. In fact, in cases where other SIM card function on the Jivi Xtreme 7, it is because the trouble originates from the card. Otherwise, it is at the level of the smartphone that we will have to look.
Check that your Jivi Xtreme 7 is not Simlocker
In case you have tried a lot of SIM cards on the Jivi Xtreme 7 and none are recognized, the smartphone could be Simlocker. It indicates that the Jivi Xtreme 7 will recognize simply the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the web that will do that.
Check that the problem doesn’t come from the ROM installed on the Jivi Xtreme 7
This part mainly concerns the people who root the Jivi Xtreme 7 to install a ROM that is not initial. Whenever this is actually what you have carried out, be aware that the unrecognized SIM card trouble is quite common after installing new ROMs. We highly recommend that you reinstall an initial ROM and re-test it.
Whenever nothing functions
Whenever all the above solutions do not work, we recommend you to bring your Jivi Xtreme 7 and the SIM card back to one of your operator’s shops.
