You have just bought an Jivi Xtreme 3X and when you turn it on, it displays the following error message: SIM card not recognized. At times the Jivi Xtreme 3X does not recognize the SIM card and displays this message. In this case, it is not necessarily important to bring the Jivi Xtreme 3X directly back. In truth, there are many techniques to solve this trouble. We will therefore discover in this content, what are the stuff to do and check to ensure the SIM card is recognized on your Jivi Xtreme 3X.
What to do when the SIM card is not recognized on my Jivi Xtreme 3X
In cases where the SIM card is not recognized on your Jivi Xtreme 3X, below is a list of stuff that can help you determine the source of the trouble, discover repairing the trouble.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Jivi Xtreme 3X is to clean it up. In fact, it may happen that dirt partially prevents the contact between the SIM card and the smartphone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Jivi Xtreme 3X
At times the trouble may originate from the location of the SIM card. In fact, it often occurs that small metal plugs that most of the time have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Jivi Xtreme 3X from reading the SIM card. To solve this trouble, you just simply need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on a different cellphone
To find out if the trouble originates from the SIM card, you’re able to test it on a different phone and you will have your answer. In case it is not recognized on other devices, you’re able to modify the SIM card.
Try another SIM card on your Jivi Xtreme 3X
In cases where the two previous steps do not give anything, it is important to test a different SIM card to find out if perhaps the trouble originates from the card. In truth, if perhaps other SIM card work on the Jivi Xtreme 3X, it is because the trouble originates from the card. Otherwise, it is at the level of the cellphone that we will have to look.
Verify that your Jivi Xtreme 3X is not Simlocker
In case you have tried many SIM cards on the Jivi Xtreme 3X and none are recognized, the cellphone might be Simlocker. This means that the Jivi Xtreme 3X will recognize simply the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of provide on the net that can do that.
Check that the problem does not originate from the ROM installed on the Jivi Xtreme 3X
This part mainly concerns the people who root the Jivi Xtreme 3X to install a ROM that is not original. In cases where this is actually what you have carried out, be aware that the unrecognized SIM card trouble is quite common after setting up fresh ROMs. We highly recommend that you reinstall an original ROM and re-test it.
In cases where nothing works
In cases where all the above solutions do not work, we recommend you to bring your Jivi Xtreme 3X and the SIM card back to 1 of your operator’s shops.
