From time to time, the Jivi Xtreme 1 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially result from a lot of places. So, so that you can connect properly to the Wifi network with your Jivi Xtreme 1, we decided to produce this guide. So we will see together what to do and where to look to resolve this problem of Wifi authentication. We will see at first of all what you must do on the Jivi Xtreme 1. Finally, we will see what it is actually necessary to do and check on your Wifi box.
How to proceed when the Jivi Xtreme 1 has an authentication problem on the Wifi network
Forget the Wifi network on your Jivi Xtreme 1
In the event that the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Jivi Xtreme 1 may display the text message: Authentication or authentication error . In the event that the problem comes from there, the solution is fairly simple. Simply forget about the Wifi network in your Jivi Xtreme 1. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it is completed, you can try again to connect to the Wifi network. If the problem is not fixed, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the Jivi Xtreme 1 because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it is actually very basic. You should find a synchronization button to press. When this is completed, a light will normally start blinking. You’re able to after that try to reconnect to the Wifi network with your Jivi Xtreme 1. In the event that it still does not work, go to the next trick.
Retype Password
From time to time the authentication problem comes from the solution you type the Wifi network security password. Certainly, it is actually sometimes subtle to type a security password Wifi on its Jivi Xtreme 1. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in several laptop problems, the solution is sometimes very simple. Certainly, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your Jivi Xtreme 1. After that try to reconnect with your Jivi Xtreme 1.
Check box settings
In the event that none of the prior solutions did work, the problem may be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to test if the system of key is in WPA / WPA2 . In the event that this is not the case, choose this option. After that try to connect your Jivi Xtreme 1 again to Wifi. In the event that the authentication problem carries on, we highly recommend that you contact your service provider or a telephone store.
