At times, the Huawei Mate 30 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially come from several places. So, so that you can connect properly to the Wifi network with your Huawei Mate 30, we decided to produce this tuto. So we will see together what to do and where to look to resolve this problem of Wifi authentication. We will see at first what you must do on the Huawei Mate 30. Finally, we will see what it can be important to do and check on your Wifi box.
What to do when the Huawei Mate 30 has an authentication problem on the Wifi network
Forget the Wifi network on your Huawei Mate 30
In the event that the Wi-Fi network to which you want to connect has been changed since your last authentication, your Huawei Mate 30 may display the message: Authentication or authentication error . In the event that the issue comes from there, the answer is quite simple. Just forget about the Wifi network in your Huawei Mate 30. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it’s done, you can try again to connect to the Wifi network. In the event that the issue is not resolved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a issue of authentication Wifi on the Huawei Mate 30 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it can be incredibly basic. You should find a synchronization button to press. When this is done, a light will most of the time start blinking. You can then try to reconnect to the Wifi network with your Huawei Mate 30. In the event that it still doesn’t work, go to the next trick.
Retype Security password
At times the authentication problem originates from the technique you type the Wifi network password. In fact, it can be sometimes subtle to type a password Wifi on its Huawei Mate 30. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in lots of laptop problems, the solution is from time to time incredibly simple. In fact, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your Huawei Mate 30. After that try to reconnect with your Huawei Mate 30.
Check box settings
In the event that non-e of the previous solutions did work, the problem could possibly be found to be on the box of your provider. It will consequently be important to go in the parameters of the box and to test if the system of key is in WPA / WPA2 . In the event that this is not the case, choose this option. After that try to connect your Huawei Mate 30 again to Wifi. In the event that the authentication issue remains, we advise that you contact your service provider or a telephone store.
