Occasionally, the Huawei Enjoy 9e displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly be caused by a lot of places. So, so that you’re able to connect properly to the Wifi network with your Huawei Enjoy 9e, we decided to produce this guide. So we will see together what to do and where to look to resolve this issue of Wifi authentication. We will see at first what you need to do on the Huawei Enjoy 9e. Finally, we will see what it truly is required to do and check on your Wifi box.
What to do when the Huawei Enjoy 9e has an authentication problem on the Wifi network
Forget the Wifi network on your Huawei Enjoy 9e
If perhaps the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Huawei Enjoy 9e may display the text message: Authentication or authentication error . If perhaps the problem comes from there, the answer is quite simple. Simply forget about the Wifi network in your Huawei Enjoy 9e. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . Once it’s completed, you’re able to try again to connect to the Wifi network. If perhaps the problem is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a problem of authentication Wifi on the Huawei Enjoy 9e because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it truly is very simple. You should find a synchronization button to press. When this is completed, a light will normally start blinking. You may after that try to reconnect to the Wifi network with your Huawei Enjoy 9e. If perhaps it still will not work, go to the next trick.
Retype Password
Occasionally the authentication problem comes from the way you type the Wifi network password. Indeed, it truly is sometimes subtle to type a password Wifi on its Huawei Enjoy 9e. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in many computer problems, the solution is occasionally very simple. Indeed, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Huawei Enjoy 9e. After that try to reconnect with your Huawei Enjoy 9e.
Check box settings
If perhaps non-e of the previous solutions did work, the problem might be found to be on the box of your provider. It will for that reason be required to go in the parameters of the box and to check in cases where the system of key is in WPA / WPA2 . If perhaps this is not the case, choose this option. After that try to connect your Huawei Enjoy 9e again to Wifi. If perhaps the authentication problem persists, we recommend that you contact your service provider or a telephone store.
