Occasionally the screen of Alcatel IDOL 5 stays black. This issue may appear in several circumstances. Oftentimes it happens after the Alcatel IDOL 5 falls. Other times, the screen stays black after a start, lock, or sleep. No matter the reason, don’t worry, you will discover several tips to fix the black screen of your Alcatel IDOL 5. For that, it will probably be needed to check several stuff prior to trying the different solutions. We will find out at first what things to examine when the screen of Alcatel IDOL 5 remains black. We will find out in a second time all the tricks to be able to unlock this nasty black screen.
What should you watch if you have a black screen on Alcatel IDOL 5
Before embarking on the techniques, we recommend you to check the things below to be able to better understand where the problem can originate. This will give you good indications of the nature of the problem.
Is the Alcatel IDOL 5 LED on when the screen remains black?
One of the first stuff to check is the tiny led that is on the top of your screen. If the LED is red or blue when the Alcatel IDOL 5 screen remains black, this means that the phone is switched on. In cases like this, it is extremely likely that the problem originates from the screen.
Is the Alcatel IDOL 5 charged?
Occasionally, a deep battery discharge prevents the Alcatel IDOL 5 from turning on for some time. Ensure that the Alcatel IDOL 5 is completely charged by leaving it connected for at least one hour. If after that the LED doesn’t light up and the screen stays black, the problem can potentially originate from the battery.
Is the Alcatel IDOL 5 damaged?
If the Alcatel IDOL 5 screen remains black after shock, after falling , after being wet , or after breaking , the screen could possibly be damaged. In cases like this, not one of the tips listed below will perform. You will then have to bring your Alcatel IDOL 5 to a repairshop.
What you can do when the Alcatel IDOL 5 screen stays black?
After checking that the problem comes from the screen, you can try the following tips to unlock the black screen of your Alcatel IDOL 5. If a method doesn’t perform, look at the next one.
Plug the Alcatel IDOL 5 into its charger
The 1st thing to accomplish when the screen of Alcatel IDOL 5 remains black is to put the phone on. This makes it possible to be serene for all following manipulations. This as well handles the possible problem of a deep discharge of the phone battery.
Whenever possible, take out the battery from the Alcatel IDOL 5
If the Alcatel IDOL 5 is easily detachable, we recommend you to remove the battery . This sometimes handles the black screen problem. Hang on some seconds, then turn the battery back on and try to start the phone. If the screen is still blocked, look at the next step.
Remove SIM card and SD card
It sometimes happens, without explanation, that the SIM card or the SD card conflicts with Alcatel IDOL 5 and triggers a black screen. One of the tips to try is to take out the SIM card and the SD card. When it’s completed, you should try to start the phone. If it works, it signifies there is a conflict with the SIM or SD card.
Force Alcatel IDOL 5 to restart
If the screen stays black, the problem often resolves with a forced restart . To do this, you have got to press several keys simultaneously. You will need to remain at least 10 seconds for the forced restart to run. The key combination depends upon the models but had to be one of the subsequent:
- low volume + power button
- low volume + power button + cough Home
- high volume + power button
- volume top + touch power + cough Home
- touch power + cough Home
Wait until the battery is empty
Finally, if not one of the previously mentioned procédures perform, you can try to let your battery discharge. Be sure the battery is entirely empty. When it’s done, plug your Alcatel IDOL 5 into its power adaptor and try to start the Alcatel IDOL 5.
