It may have happened to you when you went abroad, or when you have changed operators, you can not connect to the web or can not send MMS. If that is the case, it is probably because of the APN configured on your Kazam. So we decided to write this content to fix this situation. We will 1st see what a APN is. We will see in a second time how to configure an APN on your Kazam. Finally, we will see in which situations you need to change the APN on the Kazam.
What is an APN
The APN means Access Point Name. The APN therefore represents a set of connection data. This connection data allows your Kazam to connect to the internet and receive MMS. An incorrectly configured APN can so prevent your Kazam from receiving MMS or connecting to the internet. You need to know that each operator has a different APN of their own.
The right way to set up an APN on your Kazam
When you want to set up an APN on your Kazam, you will have to navigate to the Settings menu. Once you’re there, go to Network and Internet and Mobile Network . You will need to navigate to Advanced Settings and then Access Point Names . Once you’re there, you need to click on the three dots at the top right of the screen and choose New APN . You may then access a form that you will have to fill in with the data of your operator. One example is, if you are at Vodafone , you must find the Vodafone APN data on the internet and copy it into the form. Most of the time, the APN of each operator are quickly findable. You have to repeat two times the operation on your Kazam. In fact, you need an APN for internet and an APN for MMS.
In which case should you set up an APN on your Kazam?
As a general rule, you don’t necessarily need to set up an APN on your Kazam as normally, this is done automatically. Nevertheless, there are a few cases that need the configuration of an APN on your Kazam. This is for example the case if you bought your used Kazam and that the person who sold it to you was with a different operator than yours. This could also be the case if you are traveling abroad and therefore change your SIM card.
