You have just purchased an Honor Play and when you turn it on, it displays the following error text message: SIM card not recognized. Occasionally the Honor Play does not recognize the SIM card and displays this message. In this case, it is not necessarily necessary to bring the Honor Play directly back. Certainly, there are several methods to solve this issue. We will consequently observe in this article, what are the stuff to do and verify so that the SIM card is recognized on your Honor Play.
How to proceed when the SIM card is not recognized on my Honor Play
In the event that the SIM card is not recognized on your Honor Play, below is a list of stuff that could help you identify the source of the issue, observe repairing the issue.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Honor Play is to wash it up. Actually, it may possibly happen that dirt partially prevents the contact between the SIM card and the cellphone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Honor Play
Occasionally the issue may possibly come from the location of the SIM card. Actually, it often happens that small metal plugs that normally have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Honor Play from reading the SIM card. To solve this issue, you simply need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on a different smartphone
To find out if the issue comes from the SIM card, you can test it on a different phone and you will have your answer. If it is not recognized on other devices, you can modify the SIM card.
Try another SIM card on your Honor Play
In the event that the two previous steps do not give anything, it truly is necessary to test a different SIM card to find out in the event that the issue comes from the card. Certainly, in the event that other SIM card function on the Honor Play, it truly is because the issue comes from the card. Otherwise, it truly is at the level of the smartphone that we will have to look.
Confirm that your Honor Play is not Simlocker
If you have tried several SIM cards on the Honor Play and non-e are recognized, the smartphone could possibly be Simlocker. This means that the Honor Play will recognize simply the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of provide on the internet that could do that.
Check that the problem will not come from the ROM installed on the Honor Play
This part mainly concerns the people who root the Honor Play to install a ROM that is not initial. In the event that this is actually what you have completed, be aware that the unrecognized SIM card issue is quite common after setting up new ROMs. We highly recommend that you reinstall an initial ROM and re-test it.
In the event that nothing functions
In the event that all the above solutions do not work, we advise you to bring your Honor Play and the SIM card back to 1 of your operator’s shops.
