From time to time, the Honor 9a displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly be caused by many places. So, so that you may connect properly to the Wifi network with your Honor 9a, we decided to produce this tuto. So we will discover together what to do and where to look to resolve this problem of Wifi authentication. We will see at 1st what you have to do on the Honor 9a. At last, we will see what it can be necessary to do and check on your Wifi box.
How to proceed when the Honor 9a has an authentication problem on the Wifi network
Forget the Wifi network on your Honor 9a
If the Wi-Fi network to which you want to connect has been changed since your last authentication, your Honor 9a may display the message: Authentication or authentication error . If the issue comes from there, the answer is fairly simple. Simply forget about the Wifi network in your Honor 9a. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . Once it is carried out, you may try again to connect to the Wifi network. In the event that the issue is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a issue of authentication Wifi on the Honor 9a because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it can be incredibly simple. You should find a synchronization button to press. When ever this is carried out, a light will most of the time start blinking. You can actually after that try to reconnect to the Wifi network with your Honor 9a. If it still does not work, go to the next trick.
Retype Security password
From time to time the authentication problem originates from the solution you type the Wifi network password. Indeed, it can be sometimes subtle to type a password Wifi on its Honor 9a. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in lots of computer problems, the solution is oftentimes incredibly simple. Indeed, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Honor 9a. Then try to reconnect with your Honor 9a.
Check box settings
If none of the prior answers did work, the problem might be found to be on the box of your provider. It will for that reason be necessary to go in the parameters of the box and to test in cases where the system of key is in WPA / WPA2 . If this is not the case, choose this option. Then try to connect your Honor 9a again to Wifi. If the authentication issue continues, we suggest that you contact your service provider or a telephone retail store.
