You have just purchased an HiSense Rock C30 and when you turn it on, it displays the following error message: SIM card not recognized. At times the HiSense Rock C30 does not recognize the SIM card and displays this message. In this case, it is not necessarily necessary to bring the HiSense Rock C30 directly back. In fact, there are a lot of techniques to fix this issue. We will consequently discover in this tuto, what are the stuff to do and verify to ensure the SIM card is recognized on your HiSense Rock C30.
What to do when the SIM card is not recognized on my HiSense Rock C30
If perhaps the SIM card is not recognized on your HiSense Rock C30, below is a list of stuff that could help you identify the source of the issue, discover repairing the issue.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your HiSense Rock C30 is to clean it up. Actually, it might happen that dirt partially prevents the contact between the SIM card and the mobile phone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your HiSense Rock C30
At times the issue might come from the tracking of the SIM card. Actually, it often occurs that tiny metal plugs that most of the time have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the HiSense Rock C30 from reading the SIM card. To fix this issue, you just need to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on another mobile phone
To find out if the issue originates from the SIM card, you can test it on another phone and you will have your answer. In case it is not recognized on other devices, you can modify the SIM card.
Try another SIM card on your HiSense Rock C30
If perhaps the two previous steps do not give anything, it truly is necessary to test another SIM card to find out if perhaps the issue originates from the card. In fact, if perhaps other SIM card function on the HiSense Rock C30, it truly is because the issue originates from the card. Otherwise, it truly is at the level of the mobile phone that we will have to look.
Verify that your HiSense Rock C30 is not Simlocker
If you have tried a lot of SIM cards on the HiSense Rock C30 and non-e are recognized, the mobile phone might be Simlocker. This means that the HiSense Rock C30 will recognize just the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of provide on the web that could do that.
Check that the problem doesn’t come from the ROM installed on the HiSense Rock C30
This part mainly concerns the people who root the HiSense Rock C30 to install a ROM that is not initial. If perhaps this is actually what you have done, be aware that the unrecognized SIM card issue is quite common after setting up new ROMs. We suggest that you reinstall an initial ROM and re-test it.
If perhaps nothing works
If perhaps all the above solutions do not work, we advise you to bring your HiSense Rock C30 and the SIM card back to one of your operator’s shops.
