From time to time, the Coolpad Cool 5 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can potentially come from many places. So, so that you can connect properly to the Wifi network with your Coolpad Cool 5, we decided to write this guide. So we will find out together what to do and where to look to solve this problem of Wifi authentication. We will see at first what you have to do on the Coolpad Cool 5. Finally, we will see what it’s important to do and check on your Wifi box.
How to proceed when the Coolpad Cool 5 has an authentication problem on the Wifi network
Forget the Wifi network on your Coolpad Cool 5
If perhaps the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Coolpad Cool 5 may display the text: Authentication or authentication error . If perhaps the trouble comes from there, the solution is quite simple. Simply forget about the Wifi network in your Coolpad Cool 5. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . Once it’s done, you can try again to connect to the Wifi network. In the event that the trouble is not solved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the Coolpad Cool 5 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it’s extremely basic. You should find a synchronization button to press. When ever this is done, a light will most of the time start blinking. You can then try to reconnect to the Wifi network with your Coolpad Cool 5. If perhaps it still will not function, go to the next trick.
Retype Password
From time to time the authentication problem comes from the solution you type the Wifi network security password. Certainly, it’s sometimes subtle to type a security password Wifi on its Coolpad Cool 5. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in a great many laptop problems, the solution is from time to time extremely simple. Certainly, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your Coolpad Cool 5. Then try to reconnect with your Coolpad Cool 5.
Check box settings
If perhaps non-e of the prior solutions did function, the problem could possibly be found to be on the box of your provider. It will consequently be important to go in the parameters of the box and to test if perhaps the system of key is in WPA / WPA2 . If perhaps this is not the case, select this option. Then try to connect your Coolpad Cool 5 again to Wifi. If perhaps the authentication trouble remains, we suggest that you contact your service provider or a telephone store.