At times, the Coolpad Cool 3 Plus displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can potentially originate from a lot of places. So, so that you may connect properly to the Wifi network with your Coolpad Cool 3 Plus, we decided to write this guide. So we will discover together what to do and where to look to resolve this issue of Wifi authentication. We will see at 1st what you need to do on the Coolpad Cool 3 Plus. Finally, we will see what it can be necessary to do and check on your Wifi box.
How to proceed when the Coolpad Cool 3 Plus has an authentication problem on the Wifi network
Forget the Wifi network on your Coolpad Cool 3 Plus
If the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Coolpad Cool 3 Plus may display the text: Authentication or authentication error . If the issue comes from there, the solution is very simple. Simply forget about the Wifi network in your Coolpad Cool 3 Plus. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . Once it’s carried out, you may try again to connect to the Wifi network. If the issue is not solved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a issue of authentication Wifi on the Coolpad Cool 3 Plus because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it can be very basic. You should find a synchronization button to press. When ever this is carried out, a light will normally start blinking. You’re able to after that try to reconnect to the Wifi network with your Coolpad Cool 3 Plus. If it still doesn’t work, go to the next trick.
Retype Security password
At times the authentication problem comes from the technique you type the Wifi network password. Certainly, it can be sometimes subtle to type a password Wifi on its Coolpad Cool 3 Plus. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in lots of pc problems, the solution is occasionally very simple. Certainly, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Coolpad Cool 3 Plus. After that try to reconnect with your Coolpad Cool 3 Plus.
Check box settings
If none of the previous answers did work, the problem may be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to test in cases where the system of key is in WPA / WPA2 . If this is not the circumstance, choose this option. After that try to connect your Coolpad Cool 3 Plus again to Wifi. If the authentication issue remains, we recommend that you contact your service provider or a telephone store.
