Sometimes, the Bluboo X9 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can possibly originate from several places. So, so that you can connect properly to the Wifi network with your Bluboo X9, we decided to produce this tuto. So we will observe together what to do and where to look to resolve this problem of Wifi authentication. We will see at 1st what you need to do on the Bluboo X9. Finally, we will see what it’s necessary to do and check on your Wifi box.
What to do when the Bluboo X9 has an authentication problem on the Wifi network
Forget the Wifi network on your Bluboo X9
In the event that the Wi-Fi network to which you want to connect has been changed since your last authentication, your Bluboo X9 may display the text: Authentication or authentication error . In the event that the issue comes from there, the answer is quite easy. Just forget about the Wifi network in your Bluboo X9. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . Once it’s completed, you can try again to connect to the Wifi network. If perhaps the issue is not resolved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a issue of authentication Wifi on the Bluboo X9 because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it’s very basic. You should find a synchronization button to press. When ever this is completed, a light will most of the time start blinking. Youre able to then try to reconnect to the Wifi network with your Bluboo X9. In the event that it still will not function, go to the next trick.
Retype Security password
Sometimes the authentication problem comes from the method you type the Wifi network security password. Indeed, it’s sometimes subtle to type a security password Wifi on its Bluboo X9. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in many computer problems, the solution is occasionally very simple. Indeed, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Bluboo X9. After that try to reconnect with your Bluboo X9.
Check box settings
In the event that non-e of the previous solutions did function, the problem could be found to be on the box of your provider. It will for that reason be necessary to go in the parameters of the box and to test if the system of key is in WPA / WPA2 . In the event that this is not the case, select this option. After that try to connect your Bluboo X9 again to Wifi. In the event that the authentication issue continues, we highly recommend that you contact your service provider or a telephone retail store.