You have just acquired an Blackview BL5100 Pro and when you turn it on, it displays the following error message: SIM card not recognized. Occasionally the Blackview BL5100 Pro does not recognize the SIM card and displays this message. In this case, it is not necessarily required to bring the Blackview BL5100 Pro directly back. Certainly, there are many tricks to solve this issue. We will therefore see in this tuto, what are the stuff to do and check to ensure the SIM card is recognized on your Blackview BL5100 Pro.
What to do when ever the SIM card is not recognized on my Blackview BL5100 Pro
In cases where the SIM card is not recognized on your Blackview BL5100 Pro, below is a list of stuff that can help you identify the source of the issue, see repairing the issue.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Blackview BL5100 Pro is to clean it up. In truth, it might happen that dirt partially prevents the contact between the SIM card and the cellphone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Blackview BL5100 Pro
Occasionally the issue might be caused by the location of the SIM card. In truth, it often occurs that small metal plugs that normally have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Blackview BL5100 Pro from reading the SIM card. To solve this issue, you simply have to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different phone
To find out if the issue originates from the SIM card, you may test it on a different phone and you will have your answer. When it is not recognized on other devices, you may modify the SIM card.
Try another SIM card on your Blackview BL5100 Pro
In cases where the two previous steps do not give anything, it truly is required to test a different SIM card to find out whenever the issue originates from the card. Certainly, whenever other SIM card function on the Blackview BL5100 Pro, it truly is because the issue originates from the card. Otherwise, it truly is at the level of the phone that we will have to look.
Confirm that your Blackview BL5100 Pro is not Simlocker
When you have tried many SIM cards on the Blackview BL5100 Pro and non-e are recognized, the phone might be Simlocker. This implies that the Blackview BL5100 Pro will recognize just the SIM card of a specific operator. In this case, you have to unlock it. You will find without a hassle a lot of provide on the internet that can do that.
Check that the problem does not be caused by the ROM installed on the Blackview BL5100 Pro
This part mainly concerns the people who root the Blackview BL5100 Pro to install a ROM that is not original. In cases where this is actually what you have carried out, be aware that the unrecognized SIM card issue is quite common after installing new ROMs. We suggest that you reinstall an original ROM and re-test it.
In cases where nothing functions
In cases where all the above solutions do not work, we recommend you to bring your Blackview BL5100 Pro and the SIM card back to one of your operator’s shops.
