Occasionally, the Blackview A30 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly originate from several places. So, so that you’re able to connect properly to the Wifi network with your Blackview A30, we decided to produce this guide. So we will discover together what to do and where to look to solve this issue of Wifi authentication. We will see at initially what you have to do on the Blackview A30. At last, we will see what it’s required to do and check on your Wifi box.
What to do when the Blackview A30 has an authentication problem on the Wifi network
Forget the Wifi network on your Blackview A30
In cases where the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Blackview A30 may display the text message: Authentication or authentication error . In cases where the problem comes from there, the solution is quite easy. Simply forget about the Wifi network in your Blackview A30. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . Once it’s completed, you’re able to try again to connect to the Wifi network. If perhaps the problem is not fixed, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the Blackview A30 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it’s incredibly basic. You should find a synchronization button to press. When this is completed, a light will normally start blinking. You’re able to after that try to reconnect to the Wifi network with your Blackview A30. In cases where it still doesn’t work, go to the next trick.
Retype Password
Occasionally the authentication problem comes from the way you type the Wifi network security password. Indeed, it’s sometimes subtle to type a security password Wifi on its Blackview A30. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in several laptop problems, the solution is from time to time incredibly simple. Indeed, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your Blackview A30. Then try to reconnect with your Blackview A30.
Check box settings
In cases where non-e of the previous solutions did work, the problem could possibly be found to be on the box of your provider. It will consequently be required to go in the parameters of the box and to test if perhaps the system of key is in WPA / WPA2 . In cases where this is not the circumstance, choose this option. Then try to connect your Blackview A30 again to Wifi. In cases where the authentication problem remains, we advise that you contact your service provider or a telephone store.