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Sometimes, the ARCHOS Diamond Gamma displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly result from many places. So, so that you can connect properly to the Wifi network with your ARCHOS Diamond Gamma, we decided to write this tuto. So we will observe together what to do and where to look to resolve this problem of Wifi authentication. We will see at first of all what you have to do on the ARCHOS Diamond Gamma. Finally, we will see what it is actually necessary to do and check on your Wifi box.

What to do when the ARCHOS Diamond Gamma has an authentication problem on the Wifi network

Forget the Wifi network on your ARCHOS Diamond Gamma

If the Wi-Fi network to which you wish to connect has been changed since your last authentication, your ARCHOS Diamond Gamma may display the message: Authentication or authentication error . If the trouble comes from there, the solution is quite easy. Just forget about the Wifi network in your ARCHOS Diamond Gamma. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . When it’s carried out, you can try again to connect to the Wifi network. If the trouble is not solved, go to the next section.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a trouble of authentication Wifi on the ARCHOS Diamond Gamma because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it is actually extremely basic. You should find a synchronization button to press. When this is carried out, a light will most of the time start blinking. You may after that try to reconnect to the Wifi network with your ARCHOS Diamond Gamma. If it still will not work, go to the next trick.

Retype Password

Sometimes the authentication problem originates from the way you type the Wifi network password. In fact, it is actually sometimes subtle to type a password Wifi on its ARCHOS Diamond Gamma. We therefore advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the password in uppercase
  • Type the password in lowercase

Restart your box

As in a great many computer problems, the solution is from time to time extremely simple. In fact, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your ARCHOS Diamond Gamma. Then try to reconnect with your ARCHOS Diamond Gamma.

Check box settings

If none of the prior answers did work, the problem may be found to be on the box of your provider. It will therefore be necessary to go in the parameters of the box and to test whenever the system of key is in WPA / WPA2 . If this is not the circumstance, select this option. Then try to connect your ARCHOS Diamond Gamma again to Wifi. If the authentication trouble continues, we highly recommend that you contact your service provider or a telephone store.