At times, the Alcatel 3X displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can potentially originate from a lot of places. So, so that you may connect properly to the Wifi network with your Alcatel 3X, we decided to produce this guide. So we will see together what to do and where to look to solve this problem of Wifi authentication. We will see at 1st what you must do on the Alcatel 3X. At last, we will see what it truly is important to do and check on your Wifi box.
How to proceed when the Alcatel 3X has an authentication problem on the Wifi network
Forget the Wifi network on your Alcatel 3X
In cases where the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Alcatel 3X may display the message: Authentication or authentication error . In cases where the trouble comes from there, the answer is fairly simple. Just forget about the Wifi network in your Alcatel 3X. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it is done, you may try again to connect to the Wifi network. If perhaps the trouble is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a trouble of authentication Wifi on the Alcatel 3X because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it truly is extremely simple. You should find a synchronization button to press. When ever this is done, a light will normally start blinking. You can after that try to reconnect to the Wifi network with your Alcatel 3X. In cases where it still will not work, go to the next trick.
Retype Password
At times the authentication problem comes from the method you type the Wifi network security password. In fact, it truly is sometimes subtle to type a security password Wifi on its Alcatel 3X. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in lots of pc problems, the solution is from time to time extremely simple. In fact, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Alcatel 3X. Then try to reconnect with your Alcatel 3X.
Check box settings
In cases where none of the previous answers did work, the problem could be found to be on the box of your provider. It will consequently be important to go in the parameters of the box and to test whenever the system of key is in WPA / WPA2 . In cases where this is not the case, select this option. Then try to connect your Alcatel 3X again to Wifi. In cases where the authentication trouble remains, we advise that you contact your service provider or a telephone store.
