Oftentimes, the Alcatel 3L displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can possibly result from several places. So, so that you may connect properly to the Wifi network with your Alcatel 3L, we decided to write this tuto. So we will discover together what to do and where to look to resolve this problem of Wifi authentication. We will see at first what you need to do on the Alcatel 3L. At last, we will see what it’s required to do and check on your Wifi box.
What to do when the Alcatel 3L has an authentication problem on the Wifi network
Forget the Wifi network on your Alcatel 3L
In the event that the Wi-Fi network to which you want to connect has been changed since your last authentication, your Alcatel 3L may display the text: Authentication or authentication error . In the event that the problem comes from there, the answer is straightforward. Simply forget about the Wifi network in your Alcatel 3L. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . When it is completed, you may try again to connect to the Wifi network. In the event that the problem is not solved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a problem of authentication Wifi on the Alcatel 3L because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it’s very basic. You should find a synchronization button to press. When this is completed, a light will normally start blinking. You may then try to reconnect to the Wifi network with your Alcatel 3L. In the event that it still doesn’t work, go to the next trick.
Retype Security password
Oftentimes the authentication problem comes from the way you type the Wifi network security password. In truth, it’s sometimes subtle to type a security password Wifi on its Alcatel 3L. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in lots of computer problems, the solution is occasionally very simple. In truth, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Alcatel 3L. Then try to reconnect with your Alcatel 3L.
Check box settings
In the event that non-e of the prior solutions did work, the problem could possibly be found to be on the box of your provider. It will therefore be required to go in the parameters of the box and to test if the system of key is in WPA / WPA2 . In the event that this is not the case, choose this option. Then try to connect your Alcatel 3L again to Wifi. In the event that the authentication problem carries on, we advise that you contact your service provider or a telephone store.
