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Occasionally, the ALCATEL 1X displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can potentially sourced from several places. So, so that you may connect properly to the Wifi network with your ALCATEL 1X, we decided to write this guide. So we will find out together what to do and where to look to solve this issue of Wifi authentication. We will see at first of all what you must do on the ALCATEL 1X. Finally, we will see what it is actually required to do and check on your Wifi box.

How to proceed when the ALCATEL 1X has an authentication problem on the Wifi network

Forget the Wifi network on your ALCATEL 1X

If the Wi-Fi network to which you desire to connect has been changed since your last authentication, your ALCATEL 1X may display the text message: Authentication or authentication error . If the problem comes from there, the solution is straightforward. Simply forget about the Wifi network in your ALCATEL 1X. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it’s carried out, you may try again to connect to the Wifi network. In the event that the problem is not resolved, go to the next section.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a problem of authentication Wifi on the ALCATEL 1X because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it is actually very basic. You should find a synchronization button to press. When this is carried out, a light will normally start blinking. You’re able to after that try to reconnect to the Wifi network with your ALCATEL 1X. If it still does not function, go to the next trick.

Retype Password

Occasionally the authentication problem comes from the method you type the Wifi network password. In truth, it is actually sometimes subtle to type a password Wifi on its ALCATEL 1X. We therefore advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the password in uppercase
  • Type the password in lowercase

Restart your box

As in several laptop problems, the solution is oftentimes very simple. In truth, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your ALCATEL 1X. Then try to reconnect with your ALCATEL 1X.

Check box settings

If non-e of the previous answers did function, the problem could be found to be on the box of your provider. It will therefore be required to go in the parameters of the box and to check in the event that the system of key is in WPA / WPA2 . If this is not the circumstance, select this option. Then try to connect your ALCATEL 1X again to Wifi. If the authentication problem remains, we suggest that you contact your service provider or a telephone retail store.