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Sometimes, the ALCATEL 1C displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly be caused by several places. So, so that you can actually connect properly to the Wifi network with your ALCATEL 1C, we decided to write this tuto. So we will observe together what to do and where to look to solve this issue of Wifi authentication. We will see at first what you need to do on the ALCATEL 1C. Finally, we will see what it is actually important to do and check on your Wifi box.

What to do when the ALCATEL 1C has an authentication problem on the Wifi network

Forget the Wifi network on your ALCATEL 1C

If the Wi-Fi network to which you want to connect has been changed since your last authentication, your ALCATEL 1C may display the message: Authentication or authentication error . If the trouble comes from there, the answer is straightforward. Simply forget about the Wifi network in your ALCATEL 1C. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . When it’s done, you can actually try again to connect to the Wifi network. In the event that the trouble is not resolved, go to the next step.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a trouble of authentication Wifi on the ALCATEL 1C because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it is actually incredibly basic. You should find a synchronization button to press. When this is done, a light will most of the time start blinking. You can then try to reconnect to the Wifi network with your ALCATEL 1C. If it still doesn’t function, go to the next trick.

Retype Security password

Sometimes the authentication problem originates from the way you type the Wifi network security password. In truth, it is actually sometimes subtle to type a security password Wifi on its ALCATEL 1C. We for that reason advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in lots of pc problems, the solution is sometimes incredibly simple. In truth, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your ALCATEL 1C. After that try to reconnect with your ALCATEL 1C.

Check box settings

If none of the previous solutions did function, the problem could be found to be on the box of your provider. It will for that reason be important to go in the parameters of the box and to test if perhaps the system of key is in WPA / WPA2 . If this is not the circumstance, choose this option. After that try to connect your ALCATEL 1C again to Wifi. If the authentication trouble continues, we advise that you contact your service provider or a telephone retail store.