Sometimes, the Blackview BV8800 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially sourced from many places. So, so that you’re able to connect properly to the Wifi network with your Blackview BV8800, we decided to write this guide. So we will find out together what to do and where to look to solve this problem of Wifi authentication. We will see at initially what you must do on the Blackview BV8800. Finally, we will see what it is actually required to do and check on your Wifi box.
How to proceed when the Blackview BV8800 has an authentication problem on the Wifi network
Forget the Wifi network on your Blackview BV8800
Whenever the Wi-Fi network to which you want to connect has been changed since your last authentication, your Blackview BV8800 may display the text message: Authentication or authentication error . Whenever the trouble comes from there, the answer is straightforward. Just forget about the Wifi network in your Blackview BV8800. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it is carried out, you’re able to try again to connect to the Wifi network. In the event that the trouble is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the Blackview BV8800 because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it is actually incredibly basic. You should find a synchronization button to press. When ever this is carried out, a light will normally start blinking. You’re able to after that try to reconnect to the Wifi network with your Blackview BV8800. Whenever it still will not work, go to the next trick.
Retype Security password
Sometimes the authentication problem comes from the method you type the Wifi network password. In fact, it is actually sometimes subtle to type a password Wifi on its Blackview BV8800. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in lots of laptop problems, the solution is sometimes incredibly simple. In fact, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your Blackview BV8800. After that try to reconnect with your Blackview BV8800.
Check box settings
Whenever non-e of the prior answers did work, the problem could possibly be found to be on the box of your provider. It will therefore be required to go in the parameters of the box and to check whenever the system of key is in WPA / WPA2 . Whenever this is not the case, select this option. After that try to connect your Blackview BV8800 again to Wifi. Whenever the authentication trouble continues, we highly recommend that you contact your service provider or a telephone store.
