Occasionally, the ZTE Axon 9 Pro displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly be caused by many places. So, so that you may connect properly to the Wifi network with your ZTE Axon 9 Pro, we decided to produce this guide. So we will discover together what to do and where to look to solve this problem of Wifi authentication. We will see at initially what you need to do on the ZTE Axon 9 Pro. Finally, we will see what it’s required to do and check on your Wifi box.
What to do when the ZTE Axon 9 Pro has an authentication problem on the Wifi network
Forget the Wifi network on your ZTE Axon 9 Pro
If perhaps the Wi-Fi network to which you want to connect has been changed since your last authentication, your ZTE Axon 9 Pro may display the text message: Authentication or authentication error . If perhaps the trouble comes from there, the answer is very simple. Simply forget about the Wifi network in your ZTE Axon 9 Pro. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it’s done, you may try again to connect to the Wifi network. If perhaps the trouble is not resolved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the ZTE Axon 9 Pro because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it’s extremely basic. You should find a synchronization button to press. When this is done, a light will most of the time start blinking. You’re able to after that try to reconnect to the Wifi network with your ZTE Axon 9 Pro. If perhaps it still will not function, go to the next trick.
Retype Password
Occasionally the authentication problem originates from the way you type the Wifi network password. In fact, it’s sometimes subtle to type a password Wifi on its ZTE Axon 9 Pro. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in several computer problems, the solution is at times extremely simple. In fact, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your ZTE Axon 9 Pro. Then try to reconnect with your ZTE Axon 9 Pro.
Check box settings
If perhaps none of the prior solutions did function, the problem may perhaps be found to be on the box of your provider. It will for that reason be required to go in the parameters of the box and to check if the system of key is in WPA / WPA2 . If perhaps this is not the case, choose this option. Then try to connect your ZTE Axon 9 Pro again to Wifi. If perhaps the authentication trouble continues, we recommend that you contact your service provider or a telephone store.
