Occasionally, the Zopo ZP720 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially be caused by many places. So, so that you can actually connect properly to the Wifi network with your Zopo ZP720, we decided to write this tuto. So we will observe together what to do and where to look to resolve this problem of Wifi authentication. We will see at first what you need to do on the Zopo ZP720. Finally, we will see what it’s necessary to do and check on your Wifi box.
How to proceed when the Zopo ZP720 has an authentication problem on the Wifi network
Forget the Wifi network on your Zopo ZP720
In cases where the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Zopo ZP720 may display the text message: Authentication or authentication error . In cases where the trouble comes from there, the answer is straightforward. Just forget about the Wifi network in your Zopo ZP720. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it is done, you can actually try again to connect to the Wifi network. In the event that the trouble is not solved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the Zopo ZP720 because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it’s very basic. You should find a synchronization button to press. When this is done, a light will most of the time start blinking. You can then try to reconnect to the Wifi network with your Zopo ZP720. In cases where it still doesn’t work, go to the next trick.
Retype Security password
Occasionally the authentication problem comes from the way you type the Wifi network security password. Indeed, it’s sometimes subtle to type a security password Wifi on its Zopo ZP720. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in many pc problems, the solution is at times very simple. Indeed, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Zopo ZP720. After that try to reconnect with your Zopo ZP720.
Check box settings
In cases where non-e of the prior solutions did work, the problem may perhaps be found to be on the box of your provider. It will for that reason be necessary to go in the parameters of the box and to test if perhaps the system of key is in WPA / WPA2 . In cases where this is not the circumstance, choose this option. After that try to connect your Zopo ZP720 again to Wifi. In cases where the authentication trouble carries on, we advise that you contact your service provider or a telephone store.
