Occasionally, the Wiko VIEW PRIME displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially originate from several places. So, so that you may connect properly to the Wifi network with your Wiko VIEW PRIME, we decided to produce this tuto. So we will see together what to do and where to look to solve this problem of Wifi authentication. We will see at initially what you must do on the Wiko VIEW PRIME. Finally, we will see what it truly is important to do and check on your Wifi box.
What to do when the Wiko VIEW PRIME has an authentication problem on the Wifi network
Forget the Wifi network on your Wiko VIEW PRIME
If the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Wiko VIEW PRIME may display the text message: Authentication or authentication error . If the problem comes from there, the answer is quite easy. Simply forget about the Wifi network in your Wiko VIEW PRIME. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . Once it’s carried out, you may try again to connect to the Wifi network. If perhaps the problem is not solved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a problem of authentication Wifi on the Wiko VIEW PRIME because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it truly is extremely basic. You should find a synchronization button to press. When this is carried out, a light will normally start blinking. You can after that try to reconnect to the Wifi network with your Wiko VIEW PRIME. If it still does not function, go to the next trick.
Retype Password
Occasionally the authentication problem originates from the solution you type the Wifi network password. Certainly, it truly is sometimes subtle to type a password Wifi on its Wiko VIEW PRIME. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in many pc problems, the solution is from time to time extremely simple. Certainly, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your Wiko VIEW PRIME. After that try to reconnect with your Wiko VIEW PRIME.
Check box settings
If none of the prior answers did function, the problem could be found to be on the box of your provider. It will for that reason be important to go in the parameters of the box and to test if perhaps the system of key is in WPA / WPA2 . If this is not the case, choose this option. After that try to connect your Wiko VIEW PRIME again to Wifi. If the authentication problem remains, we highly recommend that you contact your service provider or a telephone store.
