Occasionally, the Wiko Stairway displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially come from a lot of places. So, so that you may connect properly to the Wifi network with your Wiko Stairway, we decided to write this guide. So we will see together what to do and where to look to resolve this problem of Wifi authentication. We will see at 1st what you have to do on the Wiko Stairway. Finally, we will see what it truly is necessary to do and check on your Wifi box.
How to proceed when the Wiko Stairway has an authentication problem on the Wifi network
Forget the Wifi network on your Wiko Stairway
In the event that the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Wiko Stairway may display the message: Authentication or authentication error . In the event that the trouble comes from there, the solution is very simple. Just forget about the Wifi network in your Wiko Stairway. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it is done, you may try again to connect to the Wifi network. If the trouble is not resolved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a trouble of authentication Wifi on the Wiko Stairway because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it truly is incredibly basic. You should find a synchronization button to press. When this is done, a light will normally start blinking. You can after that try to reconnect to the Wifi network with your Wiko Stairway. In the event that it still will not work, go to the next trick.
Retype Password
Occasionally the authentication problem comes from the solution you type the Wifi network password. Indeed, it truly is sometimes subtle to type a password Wifi on its Wiko Stairway. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in many computer problems, the solution is oftentimes incredibly simple. Indeed, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Wiko Stairway. Then try to reconnect with your Wiko Stairway.
Check box settings
In the event that non-e of the prior answers did work, the problem could possibly be found to be on the box of your provider. It will therefore be necessary to go in the parameters of the box and to test if perhaps the system of key is in WPA / WPA2 . In the event that this is not the circumstance, select this option. Then try to connect your Wiko Stairway again to Wifi. In the event that the authentication trouble persists, we advise that you contact your service provider or a telephone store.
