You have just bought an Wiko Ozzy and when you turn it on, it displays the following error message: SIM card not recognized. At times the Wiko Ozzy does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily required to bring the Wiko Ozzy directly back. In fact, there are many methods to solve this issue. We will for that reason see in this tuto, what are the things to do and confirm in order that the SIM card is recognized on your Wiko Ozzy.
What to do when the SIM card is not recognized on my Wiko Ozzy
In the event that the SIM card is not recognized on your Wiko Ozzy, below is a list of things which could help you discover the source of the issue, see repairing the issue.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Wiko Ozzy is to wash it up. Actually, it may possibly happen that dirt partially prevents the contact between the SIM card and the mobile phone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Wiko Ozzy
At times the issue may possibly sourced from the tracking of the SIM card. Actually, it often happens that tiny metal plugs that normally have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Wiko Ozzy from reading the SIM card. To solve this issue, you just need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on another smartphone
To find out if the issue originates from the SIM card, you can test it on another phone and you will have your answer. If it is not recognized on other devices, you can modify the SIM card.
Try another SIM card on your Wiko Ozzy
In the event that the two previous steps do not give anything, it is actually required to test another SIM card to find out if the issue originates from the card. In fact, if other SIM card function on the Wiko Ozzy, it is actually because the issue originates from the card. Otherwise, it is actually at the level of the smartphone that we will have to look.
Verify that your Wiko Ozzy is not Simlocker
When you have tried many SIM cards on the Wiko Ozzy and non-e are recognized, the smartphone may be Simlocker. This implies that the Wiko Ozzy will recognize only the SIM card of a certain operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the internet which could do that.
Check that the problem does not sourced from the ROM installed on the Wiko Ozzy
This part mainly concerns the people who root the Wiko Ozzy to install a ROM that is not original. In the event that this is actually what you have carried out, be aware that the unrecognized SIM card issue is quite common after installing fresh ROMs. We advise that you reinstall an original ROM and re-test it.
In the event that nothing works
In the event that all the above solutions do not work, we recommend you to bring your Wiko Ozzy and the SIM card back to 1 of your operator’s shops.
