From time to time, the Wiko Lenny displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly originate from several places. So, so that youre able to connect properly to the Wifi network with your Wiko Lenny, we decided to produce this tuto. So we will discover together what to do and where to look to solve this problem of Wifi authentication. We will see at 1st what you must do on the Wiko Lenny. Finally, we will see what it can be necessary to do and check on your Wifi box.
How to proceed when the Wiko Lenny has an authentication problem on the Wifi network
Forget the Wifi network on your Wiko Lenny
In the event that the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Wiko Lenny may display the text message: Authentication or authentication error . In the event that the issue comes from there, the solution is straightforward. Just forget about the Wifi network in your Wiko Lenny. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it’s done, youre able to try again to connect to the Wifi network. If perhaps the issue is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a issue of authentication Wifi on the Wiko Lenny because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it can be extremely basic. You should find a synchronization button to press. When this is done, a light will most of the time start blinking. You can actually then try to reconnect to the Wifi network with your Wiko Lenny. In the event that it still does not function, go to the next trick.
Retype Security password
From time to time the authentication problem comes from the way you type the Wifi network password. In truth, it can be sometimes subtle to type a password Wifi on its Wiko Lenny. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in lots of computer problems, the solution is occasionally extremely simple. In truth, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Wiko Lenny. Then try to reconnect with your Wiko Lenny.
Check box settings
In the event that non-e of the prior answers did function, the problem might be found to be on the box of your provider. It will for that reason be necessary to go in the parameters of the box and to check in cases where the system of key is in WPA / WPA2 . In the event that this is not the case, choose this option. Then try to connect your Wiko Lenny again to Wifi. In the event that the authentication issue remains, we advise that you contact your service provider or a telephone retail store.
