Oftentimes, the Wiko K-Kool displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially be caused by several places. So, so that you can connect properly to the Wifi network with your Wiko K-Kool, we decided to produce this guide. So we will find out together what to do and where to look to resolve this issue of Wifi authentication. We will see at initially what you must do on the Wiko K-Kool. Finally, we will see what it is actually important to do and check on your Wifi box.
How to proceed when the Wiko K-Kool has an authentication problem on the Wifi network
Forget the Wifi network on your Wiko K-Kool
In cases where the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Wiko K-Kool may display the text: Authentication or authentication error . In cases where the issue comes from there, the answer is very simple. Just forget about the Wifi network in your Wiko K-Kool. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . When it is done, you can try again to connect to the Wifi network. In the event that the issue is not resolved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a issue of authentication Wifi on the Wiko K-Kool because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it is actually extremely simple. You should find a synchronization button to press. When this is done, a light will normally start blinking. You can then try to reconnect to the Wifi network with your Wiko K-Kool. In cases where it still does not work, go to the next trick.
Retype Password
Oftentimes the authentication problem originates from the solution you type the Wifi network password. Indeed, it is actually sometimes subtle to type a password Wifi on its Wiko K-Kool. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in a great many pc problems, the solution is from time to time extremely simple. Indeed, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your Wiko K-Kool. Then try to reconnect with your Wiko K-Kool.
Check box settings
In cases where none of the previous answers did work, the problem could possibly be found to be on the box of your provider. It will consequently be important to go in the parameters of the box and to test if the system of key is in WPA / WPA2 . In cases where this is not the circumstance, choose this option. Then try to connect your Wiko K-Kool again to Wifi. In cases where the authentication issue continues, we suggest that you contact your service provider or a telephone store.
