Oftentimes, the Wiko DarkMoon displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially sourced from many places. So, so that you can connect properly to the Wifi network with your Wiko DarkMoon, we decided to write this guide. So we will observe together what to do and where to look to solve this problem of Wifi authentication. We will see at 1st what you need to do on the Wiko DarkMoon. At last, we will see what it can be important to do and check on your Wifi box.
How to proceed when the Wiko DarkMoon has an authentication problem on the Wifi network
Forget the Wifi network on your Wiko DarkMoon
Whenever the Wi-Fi network to which you want to connect has been changed since your last authentication, your Wiko DarkMoon may display the text: Authentication or authentication error . Whenever the issue comes from there, the solution is very simple. Simply forget about the Wifi network in your Wiko DarkMoon. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it’s completed, you can try again to connect to the Wifi network. In the event that the issue is not fixed, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a issue of authentication Wifi on the Wiko DarkMoon because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it can be extremely basic. You should find a synchronization button to press. When this is completed, a light will normally start blinking. You may then try to reconnect to the Wifi network with your Wiko DarkMoon. Whenever it still doesn’t work, go to the next trick.
Retype Security password
Oftentimes the authentication problem originates from the way you type the Wifi network password. Certainly, it can be sometimes subtle to type a password Wifi on its Wiko DarkMoon. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in lots of computer problems, the solution is at times extremely simple. Certainly, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Wiko DarkMoon. After that try to reconnect with your Wiko DarkMoon.
Check box settings
Whenever non-e of the prior answers did work, the problem may perhaps be found to be on the box of your provider. It will therefore be important to go in the parameters of the box and to test in cases where the system of key is in WPA / WPA2 . Whenever this is not the case, select this option. After that try to connect your Wiko DarkMoon again to Wifi. Whenever the authentication issue persists, we advise that you contact your service provider or a telephone store.
