The touch screen of my Neffos X9 does not work anymore

From time to time the touch screen of your Neffos X9 does not work anymore. Indeed, in case you have dropped, in the event that the touch screen has cracked, it may happen that the touch of Neffos X9 no longer works at all. Nevertheless without the touch of your phone, it’s extremely complicated to do anything. That’s why we made the decision to make this little article to repair the touch of your Neffos X9. We will initially see what are the diverse tips to fix the touch screen of your Neffos X9. We’ll see in a second time what you need to do in the event that our methods do not work.touch-screen-does-not-work-neffos-x9

How you can repair the touch screen of your Neffos X9 in the event that it does not work anymore?

Make sure the Neffos X9 screen is clean

1 of the 1st things to do once the touch screen of your Neffos X9 no longer works is to test if the screen is clean. In fact, it may happen that a simple dirt or stain causes the touch screen of the telephone to malfunction. You have to clean the screen of your Neffos X9 before attempting to use touch. Whenever it still does not work, you’re able to go to the next step.

Force restart of your Neffos X9

When touch screen does not work, in some cases the solution is to restart the Neffos X9. Nevertheless without the touch screen, it’s not necessarily simple to restart the phone. That’s why we advise you to do a forced restart. To accomplish this, you will need to hold down the POWER button and the Volume Down button for 7 seconds.

Turn off the SD card from your Neffos X9

If your screen is not damaged, it might happen that this is an app that’s problematic. Indeed, it may happen that an app comes into conflict with a function of your Neffos X9 and in some cases make malfunction the touch of the phone. Thus, in the event you remove the SD card , you will be able to see if it is an app that’s at the root of the problem. Whenever this is not the case, you’re able to proceed to the next step.

Turn off the protective film in case you have one

A poorly positioned or worn protective film may in some cases cause touch screen malfunctions. To make sure that the issue does not result from there, we recommend you to remove the protection of your screen.

What if the touch screen of your Neffos X9 still does not work?

Reset the Neffos X9

When you have tried all the previous steps and the touch screen of your Neffos X9 still does not work, we advise you to reset your Neffos X9. In fact, it in some cases occurs that a reset of the telephone makes the touch screen function work again. If you don’t know tips on how to reset the mobile phone, you’re able to read our tuto: tips on how to reset your Neffos X9

Make use of the brand’s after sales service

Whenever still nothing is carried out, it’s that the issue surely originates from the hardware. In this case, we recommend you to operate the warranty if it is still likely. If this is not the case, you’re able to bring your Neffos X9 in a specialized shop or use the after-sales service of the brand.