Occasionally the touch screen of your Alcatel One Touch Pop C5 does not work anymore. Indeed, if you have dropped, if perhaps the touch screen has cracked, it can happen that the touch of Alcatel One Touch Pop C5 no longer works at all. Nevertheless without the touch of your telephone, it is very difficult to do anything. That is why we therefore decided to make this little guide to solve the touch of your Alcatel One Touch Pop C5. We will see at first what are the different tips to fix the touch screen of your Alcatel One Touch Pop C5. We’ll see in a second time what you need to do if perhaps our techniques do not work.
The right way to repair the touch screen of your Alcatel One Touch Pop C5 if perhaps it does not work anymore?
Make sure the Alcatel One Touch Pop C5 screen is clean
One of the first things to do when ever the touch screen of your Alcatel One Touch Pop C5 no longer works is to test if the screen is clean. Certainly, it may happen that a basic dirt or stain causes the touch screen of the telephone to malfunction. You must clean the screen of your Alcatel One Touch Pop C5 before attempting to use touch. In the event that it still does not work, you can actually go to the next step.
Force restart of your Alcatel One Touch Pop C5
When touch screen does not work, in some cases the solution is to restart the Alcatel One Touch Pop C5. Nevertheless without the touch screen, it is not necessarily simple to restart the phone. That is why we advise you to do a forced restart. To achieve this, you must hold down the POWER button and the Volume Down button for 7 seconds.
Remove the SD card from your Alcatel One Touch Pop C5
If your screen is not damaged, it may happen that this is an app that’s problematic. Indeed, it can happen that an app comes into conflict with a function of your Alcatel One Touch Pop C5 and in some cases make malfunction the touch of the phone. Thus, if you turn off the SD card , you will have the capacity to see when it is an app that’s at the root of the problem. In the event that this is not the case, you can actually proceed to the next step.
Remove the protective film if you have one
A poorly positioned or worn protective film can in some cases cause touch screen malfunctions. To be sure that the issue does not originate from there, we recommend you to turn off the security of your screen.
What if the touch screen of your Alcatel One Touch Pop C5 still does not work?
Reset the Alcatel One Touch Pop C5
If you have tried all the previous steps and the touch screen of your Alcatel One Touch Pop C5 still does not work, we advise you to reset your Alcatel One Touch Pop C5. Certainly, it in some cases occurs that a reset of the cellphone makes the touch screen function work again. If you do not know the right way to reset the phone, you can actually read our content: the right way to reset your Alcatel One Touch Pop C5
Utilize the brand’s just after sales service
In the event that still nothing is done, it is that the issue surely originates from the hardware. In this case, we recommend you to operate the warranty when it is still likely. If this is not the case, you can actually bring your Alcatel One Touch Pop C5 in a specialized shop or make use of the after-sales service of the brand.
