Sometimes, the Sony Xperia Z3 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can potentially be caused by many places. So, so that youre able to connect properly to the Wifi network with your Sony Xperia Z3, we decided to write this tuto. So we will find out together what to do and where to look to resolve this issue of Wifi authentication. We will see at first what you need to do on the Sony Xperia Z3. Finally, we will see what it truly is important to do and check on your Wifi box.
How to proceed when the Sony Xperia Z3 has an authentication problem on the Wifi network
Forget the Wifi network on your Sony Xperia Z3
In cases where the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Sony Xperia Z3 may display the text message: Authentication or authentication error . In cases where the trouble comes from there, the solution is quite easy. Just forget about the Wifi network in your Sony Xperia Z3. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . Once it’s completed, youre able to try again to connect to the Wifi network. If perhaps the trouble is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a trouble of authentication Wifi on the Sony Xperia Z3 because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it truly is extremely simple. You should find a synchronization button to press. When this is completed, a light will most of the time start blinking. You may then try to reconnect to the Wifi network with your Sony Xperia Z3. In cases where it still will not work, go to the next trick.
Retype Password
Sometimes the authentication problem comes from the method you type the Wifi network password. In fact, it truly is sometimes subtle to type a password Wifi on its Sony Xperia Z3. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in several laptop problems, the solution is occasionally extremely simple. In fact, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your Sony Xperia Z3. Then try to reconnect with your Sony Xperia Z3.
Check box settings
In cases where non-e of the prior solutions did work, the problem might be found to be on the box of your provider. It will for that reason be important to go in the parameters of the box and to check whenever the system of key is in WPA / WPA2 . In cases where this is not the circumstance, select this option. Then try to connect your Sony Xperia Z3 again to Wifi. In cases where the authentication trouble persists, we recommend that you contact your service provider or a telephone retail store.
