From time to time, the Sony Xperia M4 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly sourced from several places. So, so that you can actually connect properly to the Wifi network with your Sony Xperia M4, we decided to write this guide. So we will find out together what to do and where to look to solve this problem of Wifi authentication. We will see at first of all what you have to do on the Sony Xperia M4. At last, we will see what it can be important to do and check on your Wifi box.
How to proceed when the Sony Xperia M4 has an authentication problem on the Wifi network
Forget the Wifi network on your Sony Xperia M4
In cases where the Wi-Fi network to which you want to connect has been changed since your last authentication, your Sony Xperia M4 may display the text message: Authentication or authentication error . In cases where the issue comes from there, the solution is quite easy. Just forget about the Wifi network in your Sony Xperia M4. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . When it’s completed, you can actually try again to connect to the Wifi network. In the event that the issue is not resolved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a issue of authentication Wifi on the Sony Xperia M4 because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it can be incredibly basic. You should find a synchronization button to press. When ever this is completed, a light will normally start blinking. You can then try to reconnect to the Wifi network with your Sony Xperia M4. In cases where it still does not work, go to the next trick.
Retype Security password
From time to time the authentication problem comes from the way you type the Wifi network security password. In fact, it can be sometimes subtle to type a security password Wifi on its Sony Xperia M4. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in lots of computer problems, the solution is oftentimes incredibly simple. In fact, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Sony Xperia M4. Then try to reconnect with your Sony Xperia M4.
Check box settings
In cases where none of the prior answers did work, the problem could possibly be found to be on the box of your provider. It will consequently be important to go in the parameters of the box and to test whenever the system of key is in WPA / WPA2 . In cases where this is not the circumstance, choose this option. Then try to connect your Sony Xperia M4 again to Wifi. In cases where the authentication issue carries on, we highly recommend that you contact your service provider or a telephone retail store.
