From time to time, the Sony Xperia M displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially originate from many places. So, so that you may connect properly to the Wifi network with your Sony Xperia M, we decided to write this tuto. So we will discover together what to do and where to look to resolve this problem of Wifi authentication. We will see at first of all what you must do on the Sony Xperia M. Finally, we will see what it is necessary to do and check on your Wifi box.
How to proceed when the Sony Xperia M has an authentication problem on the Wifi network
Forget the Wifi network on your Sony Xperia M
In cases where the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Sony Xperia M may display the text message: Authentication or authentication error . In cases where the problem comes from there, the answer is quite simple. Just forget about the Wifi network in your Sony Xperia M. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . When it’s carried out, you may try again to connect to the Wifi network. In the event that the problem is not solved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a problem of authentication Wifi on the Sony Xperia M because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it is very basic. You should find a synchronization button to press. When ever this is carried out, a light will most of the time start blinking. You may then try to reconnect to the Wifi network with your Sony Xperia M. In cases where it still will not work, go to the next trick.
Retype Security password
From time to time the authentication problem originates from the method you type the Wifi network security password. Certainly, it is sometimes subtle to type a security password Wifi on its Sony Xperia M. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in many laptop problems, the solution is sometimes very simple. Certainly, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your Sony Xperia M. After that try to reconnect with your Sony Xperia M.
Check box settings
In cases where non-e of the prior answers did work, the problem could be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to test in cases where the system of key is in WPA / WPA2 . In cases where this is not the circumstance, choose this option. After that try to connect your Sony Xperia M again to Wifi. In cases where the authentication problem persists, we highly recommend that you contact your service provider or a telephone retail store.
